Refund Policy

Thank you for choosing PropriaPlus. We are committed to providing reliable real estate services and customer satisfaction. Please read our Return & Refund Policy carefully before using our services.

Any issue related to service discrepancies, incorrect listings, incomplete information, or service-related concerns must be reported within 24 hours of delivery or service activation to be eligible for review and resolution. Requests raised after this period may not be considered.

To be eligible for a return or dispute resolution:

• The service must not have been fully utilized.
• You must provide valid proof of purchase or transaction details.
• The request should match the original booking or subscription details in our system.

Once your request is received and reviewed, PropriaPlus will notify you regarding the approval or rejection of your refund request.

If approved, refunds will be processed through the original payment method used during the transaction. The time required for the refund to reflect in your account may vary depending on your bank or payment provider.

Applicable deductions, including payment gateway charges, service fees, taxes, or administrative costs, may apply depending on the nature of the service.

Certain services, subscriptions, promotional plans, featured listings, or advertising packages may be non-cancellable and non-refundable once activated.

The following services may not qualify for refunds:

• Featured property listings
• Promotional or advertising campaigns
• Subscription-based plans already activated
• Third-party service charges
• Services fully delivered or completed

If you have any questions regarding our Return & Refund Policy, please contact us:
Email: info@propriaplus.com